U Mobile wins Malaysia Mobile Service Provider of the Year 2019

This is the second year in a row that U Mobile bagged the Malaysia’s Mobile Service Provider of the Year award. The award was bestowed upon U Mobile at the 2019 Frost & Sullivan Asia Pacific Best Practices Awards Ceremony. Aside from receiving the title of Malaysia’s Mobile Services, U Mobile also received three other awards.

U Mobile was recognized for its Excellence in Customer Experience in the area of Mobile Experience, Online Experience and Overall Experience in Telecommunications Industry. It’s worth noting that U Mobile won the exact same awards in 2018 too, testament to their dedication to customer service.

Does your experience with U Mobile tally with their awards?

Pokdepinion: U Mobile’s affordable plans definitely pander to the younger community, which is probably the main demographic of users now?